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Access

Below is all the information on 'Access/Special Needs' access to the venues we utilise.
The one off outdoor gigs are first followed by the regular indoor venues.

Venues

Marlay Park

Wheelchair platform
There will be a wheelchair platform in Marlay - as you enter the main arena you can take the path behind the sound tower and then you will see the wheelchair platform to your left

Access/Special Needs
There will be a small number of places available in a open air protected area, in front of the wheelchair platform for people who feel vulnerable in the midst of the crowd. These will be allocated on a first come basis and no guarantee can be made as to availability. One companion will be allowed with each person. (Only wheelchair users and one companion will be allowed on the wheelchair platform)

First Aid Posts
These will be situated either side of the stage and opposite the main arena entrance All first aid posts will be signed. If you are on the wheelchair platform and are in need of first aid please ask the stewards to call the medics for you.

Diabetics
First Aid Posts will make private space available for diabetics needing to inject insulin. Needles should be declared to security at entrance gates.

Access/Special Needs Parking
Disabled parking in in the carpark at Marlay House - this is off the Grange Rd and is signposted

Slane Castle

We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows, but note that this event takes place on a sloping greenfield site. Parts of this site may have undulating sections of terrain, meaning that sometimes access is not that easy. Stewards however, will be at hand to assist.

Wheelchair users facilities
There will be a purpose built raised wheelchair platform on the side of the hill beneath the castle. Platform access ramps will have a gradient to lend itself to improved ease of access. All platforms have loose seating for carers. Pease bear in mind that priority in this area is given to wheelchair users and should the area become extremely busy carers may be required to move back to make room for additional wheelchairs. In the summer months, our outdoor show platforms are not covered. Please Note that space in this area is limited and we operate a strict 1+ 1 policy for access to this area. Please contact us well in advance to allow us to plan for your arrival.
There maybe use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow. Please note wheelchair users maybe requested to wait on the platform at the end of the show till the main crowd has left the site. This is for everyone’s health, safety and security.

Additional special needs facilities
Unlike other Slane events there will be seated tiers for Bon Jovi on the 15th June 2013(This option is not available for Eminem on 17th Aug) . Pre designated special needs tiered seats in Block B are available to purchase for people that have mobility or standing problems .
Please call Ticketmaster special needs Hotline directly on 0818 903 001 (Republic of Ireland), +353 1 648 6060 (International) and the Ticketmaster representatives will be happy to assist you in booking your tickets.

We can issue you a pass to the disabled car park for wheelchair/special needs ticket holders. The special needs car parking is the closet car park to the site – though please bear in mind that everywhere at Slane is a long walk! Please note special needs car passes will not be issued until approx. 2 weeks prior to the event. Ticketmaster will advise us of contact details for all wheelchair /special needs ticket holders and these will automatically be offered an option of availing of special needs parking. Please be advised that there will be a delay in exiting the car park after the show as An Garda Siochana give priority to pedestrians on the roads around the venue for a period after the show.

If you have not purchased a special needs/wheelchair ticket but still feel you might be entitled to special needs parking, please email access@mcd.ie with relevant official documentation supporting you request and a member of staff will contact you accordingly.

Toilet facilities for wheelchair /special needs users
Where possible, a disabled toilet should be located nearby the wheelchair platform and the special needs seated area and its use restricted to disabled patrons please note this will be strictly regulated.

Tennents Vital-Boucher Road Playing Fields

We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows, but note that this event takes place on a greenfield site. Stewards however, will be on hand to assist.

Wheelchair users facilities
There will be a purpose built raised wheelchair platform on the side of this event. Platform access ramps will have a gradient to lend itself to improved ease of access. All platforms have loose seating for carers. Please bear in mind that priority in this area is given to wheelchair users and should the area become extremely busy carers may be required to move back to make room for additional wheelchairs. In the summer months, our outdoor show platforms are not covered. Please Note that space in this area is limited and we operate a strict 1+ 1 policy for access to this area. Please contact us well in advance to allow us to plan for your arrival. There maybe use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow. Please note wheelchair users maybe requested to wait on the platform at the end of the show till the main crowd has left the site. This is for everyone’s health, safety and security.

Special needs tickets
Please call Ticketmaster special needs Hotline directly on 0818 903 001 (Republic of Ireland), +353 1 648 6060 (International) and the Ticketmaster representatives will be happy to assist you in booking your tickets Should you require any additional assistance or have any additional queries please do not hesitate top contact MCD Productions directly via email access@mcd.ie

Aviva Stadium

Special needs Facilities
We want everyone to be able to enjoy our events, participate, feel safe, as well as being part of the crowd. The following section aims to help you make an informed decision about attending. All disabled customers are welcomed at MCD shows. Please note all wheelchair/special needs tickets must be booked in advance by calling Ticketmaster Special Needs Hotline on 0818 903001.

Wheelchair users facilities
For this event there are designated wheelchair locations on each level within the stadium which can be booked by calling Ticketmaster Special Needs Hotline on 0818 903001.
Please Note that space in this area is limited and we operate a strict 1+ 1 policy for access to this area. Please contact us well in advance to allow us to plan for your arrival.
There maybe use of laser and strobe lights at the event. Those persons affected by lighting should ensure they have sufficient time to leave the viewing platform/crowd before effects begin. Please bear in mind the audience may be very large and movement through the crowd slow. Please note wheelchair users maybe requested to remain in the designated wheelchair area at the end of the show till the main crowd has left the site. This is for everyone’s health, safety and security.

Additional special needs facilities
For all non-wheelchair related special needs ticket enquiries we will have a limited number of designated seats in the tiered seating area. Please note these can only be booked by calling Ticketmaster special needs Hotline directly on 0818 903 001 (Republic of Ireland), +353 1 648 6060 (International) and the Ticketmaster representatives will be happy to assist you in booking your tickets. Please Note that space in this area is limited and we operate a strict 1+ 1 policy for access to this area. Please be advised that relevant official documentation will be requested for approval for these tickets.

Special Needs Parking
Special Needs Parking will be available in the Stadium Car Park. Please note access to this car park will only be permitted to those with a valid car pass. The carpark will only be available up until 16.00 (2 hours before the event doors open) at which time roads will be closed to accommodate pedestrians.
*Please be advised, the height restriction for vehicles entering this carpark is 2.1 meters. Please advise if your vehicle is above this height as we will need to give you an alternative option.
Please note special needs car passes will not be issued until approx 2 weeks prior to the event. Ticketmaster will advise us of contact details for all wheelchair /special needs ticket holders and these will automatically be offered an option of availing of special needs parking. Please be advised that there will be a delay in exiting the car park after the show as An Garda Siochana give priority to pedestrians on the roads around the venue for a period after the show.
If you have not purchased a wheelchair/special needs ticket for this event but still wish to apply for a special needs parking pass, please email access@mcd.ie with relevant official documentation supporting your request and a member of staff will contact you accordingly. Please contact MCD directly with any additional Special Needs requests on access@mcd.ie

Olympia Theatre

There are limited wheelchair tickets available for all Olympia shows, please contact our dedicated special needs booking line on 01 6704 322, or email: olympiaboxoffice@ticketmaster.ie to book. Please visit the venue’s Special Needs webpage for more information

Ambassador Theatre

The Ambassador is fully wheelchair accessible, and we can facilitate any special needs requests. For more information please see the Special Needs page on The Ambassador website here. Please book General Admission tickets via Ticketmaster or buy at the venue on the day, we will ensure you are looked after. If you wish to contact the venue’s management office, you can do so by calling (01) 672 5883 or emailing info@ambassadordublin.com, they are open Monday to Friday between 9.30am – 6pm.

The Academy

The three venues in The Academy are fully wheelchair accessible, with an elevator installed to look after any patron who requests it. Wheelchair patrons can book General Admission tickets via Ticketmaster, then email us on info@theacademydublin.com with details of the date & show you will be attending, and we will ensure you are looked after on the night.

Gaiety Theatre

Please contact the venue at (01) 677 1717 for information There is limited availability for these tickets so be sure to book early.

The Button Factory

This venue is fully wheelchair accessible, contact the management at (01) 670 9202 for further information.

Whelans

Please contact the venue management at (01) 478 0766

The Village

For Special Needs information go to the Village Venue website here

The O2

For Special Needs information go to TheO2's website here

Special Needs Tickets

Olympia Theatre / Gaiety Theatre

You can buy/book tickets in advance on the phone or in person at box offices.

Ambassador Theatre / The Academy

No special tickets are required, as they are not seated venues.

Other

You can also do this and get any additional special needs information through the Special Needs Hotline at Ticketmaster - 0818 715658.

Diabetics

The Olympia Theatre and The Academy have medical rooms where insulin can be injected in privacy. Please ask any member of security to put you in contact with the medic on duty.

Contact Us

MCD would like to hear for anyone who has suggestions or comments on how we can improve our facilities for people with special needs. Please send your email to access@mcd.ie and let us know whether you would rather be contacted by phone or email. Please make the subject of the email 'Special Needs' to allow us to process your correspondance more efficiently.